Am I wrong here?

[Dan]

Am I in the wrong here? 2011 Buick Enclave, had 18.5k miles when it went in for rotors that were absolutely destroyed. They were scored to all hell. You could chisel out parts of them! Dealer replaced them and the pads for $7xx. Now they are starting to score in the back AGAIN after 1.5k miles! Am I in the wrong to demand they should be replaced under their warranty and our $7xx refunded? The rotors don't even look new. I personally think they just charged us 70 fucking dollars each and turned them. And the pads started squeaking after 39 miles!! My Park Avenue's rotors look brand fucking new and I drove it through the winter!

The brakes are not road on, we drive it daily.

What do you guys think?

[96LT1355Z28]

I'd think in 1,500 miles they'd take care of you or at least just charge for labor to make it right. As for a refund, I doubt you'll get that and more work done. There's always a chance the issue is a product of another problem like a frozen/binding caliper but you'd think they would have told you about that the first time.

[Dan]

My thoughts too, if there was an underlying problem, I would hope they address it with me. I just don't understand how all 4 rotors had scoring in 18k miles and then the rears starting again in 1.5k. They have a 12 month warranty on labor and parts, so we'll get it taken care of hopefully..

[popo8]

I'd think in 1,500 miles they'd take care of you or at least just charge for labor to make it right. As for a refund, I doubt you'll get that and more work done. There's always a chance the issue is a product of another problem like a frozen/binding caliper but you'd think they would have told you about that the first time.
I agree.

Have u said something to the dealer about the issue occurring again?

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[Dan]

Yup, I'm going in again in a few days.